Email - Cell Phone Setup & ActiveSync
Posted by S2C Staff, Last modified by S2C Staff on 09 October 2018 07:02 PM
ActiveSync Email - iPhone, Android, Surface Windows 10 Mail
1. Configure Exchange ActiveSync in Smartermail
Microsoft Exchange ActiveSync is available as an optional add-on to SmarterMail. Unlike other synchronization methods, Exchange ActiveSync uses direct push technology to sync email, calendars, and contacts to the iPhone in real time.
Once you have Activated the Microsoft Exchange ActiveSync add-on and enabled Exchange ActiveSync for the specific SmarterMail mailbox, you will need to configure the iPhone to function with Exchange ActiveSync.
Applies to All Enterprise Versions of SmarterMail
To set up your iPhone to access Exchange ActiveSync, follow these steps:
2. Set up Exchange ActiveSync on your iPhone, iPad, or iPod touch
When you add your Exchange ActiveSync account, you can sync your Mail, Contacts, Calendars, Reminders, and Notes wirelessly with your iOS device.
Add your Exchange account
Tap Settings > Mail > Add Account > Exchange.
Enter your information
Enter your email address and password. You can also enter an account description.
Connect to the Exchange Server
Your iOS device will try to find your Exchange Server. You might have to enter additional server information. If you need help, contact your Exchange Server administrator.
Sync your content
You can sync Mail, Contacts, Calendars, Reminders, and Notes. When you're finished, tap Save.
Edit your Exchange settings
Tap Settings > Mail, and select your Exchange account, then tap Account Info. You can also go here to set up automatic out-of-office replies and change how often you want Mail to sync. By default, Mail will sync every seven days.
3. Android Phone or Tablet for Exchange Activesync
NOTE: Exchange ActiveSync does not support the corporate calendar or email applications for the Motorola Droid, Droid 2 and Droid X. This is because these phones utilize a special application that does not follow Exchange ActiveSync standards.
Microsoft Exchange ActiveSync is available as an optional add-on to SmarterMail. Unlike the other synchronization methods, Exchange ActiveSync uses direct push technology to sync email, calendars, contacts, tasks, notes and folders in real time. Once you have activated the Microsoft Exchange ActiveSync add-on and enabled the feature for an email account in SmarterMail, the Android device will need to be configured.
Applies to SmarterMail Enterprise 8.x - 15.x
Follow these steps to connect your Android device to SmarterMail via Exchange ActiveSync:
Your Android powered device is now setup to synchronize data using Exchange ActiveSync
For information on configuring mailboxes to synchronize email, calendars, tasks, and notes using the Exchange ActiveSync technology, please refer to the KB article Configure Microsoft Exchange ActiveSync for Email Accounts.
For information on how to activate Microsoft Exchange ActiveSync, please refer to the KB article Activate Microsoft Exchange ActiveSync.
Android - Email settings
To add your e-mail account, follow these steps:
The device communicates with the appropriate server to set up your account and synchronize your email. When complete, your email appears in the Inbox for the account.
Android - Synchronize Calendars YouTube Video
Adding your Samsung account:
4. Surface - Windows 10 - Windows Mail
You can add additional accounts so that you can work with other email accounts all in one place.
Add an email account by using advanced settings
If you're not able to set up your new account with the automated process, you can use the Advanced setup option to add your account. See below for instruction.
You might, for example, receive a notification about your account not being found. Or you might be unable to add your account after a few tries.